At Backwoods Brew we are dedicated to providing our customers with the best quality e-liquid on the market. We have searched far and wide in selecting the best quality flavors and ingredients available.
If you believe a product that you have purchased from Backwoods Brew is defective, you MUST establish contact with us FIRST using the 'Contact Us' tab on the web page. A return merchandise authorization (RMA) number will then be issued. Returns will be reviewed on a case by case basis. All items must be returned in their original packaging.
For health and sanitary reasons opened bottles of e-liquid will not be returnable. If you simply don't care for a flavor that you've purchased we suggest you put the item up for sale in the classified sections of the various forums or the PIF threads. In the unlikely event that an e-liquid has been damaged due to seasonal excessive heat during the shipping process, we will examine that particular circumstance on a case by case basis.
Backwoods Brew takes great pride in all our products. We sincerely appreciate your business. We will try to accomodate our customers to the best of our ability. Feel free to contact us at any time with any problem you may incur by using the 'Contact Us